Restaurants Guide

ADA Compliance for Restaurants

Restaurants and food service saw the highest growth in ADA lawsuits in 2024 (+38%). This guide covers the specific accessibility issues affecting Restaurants sites, platform-specific fixes, and how to become ADA + WCAG 2.1 AA compliant.

Why Restaurants sites are targeted

Restaurants have public-accommodation exposure under ADA Title III and rising plaintiff focus on food service businesses.

Recent lawsuit examples:
  • Dominos Pizza (2019) — US Supreme Court case establishing ADA applies to websites
  • Multiple local chains paid $5K-$20K settlements

Most common Restaurants accessibility issues

Menu PDFs inaccessible

PDF menus are often images or poorly-tagged PDFs.

Online ordering flows

Ordering platforms frequently trap keyboard users.

Reservation widgets

OpenTable, Resy embeds may not be accessible.

Menu alt text

Food photos lack descriptive alt text.

Location & hours

Critical info sometimes locked in images.

Free Restaurants accessibility audit

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Popular Restaurants + state combinations

Targeted guides combining Restaurants compliance with state-specific laws: